About Us | Promocionando México

FREQUENT QUESTIONS

Only the Sirenis Premiun Travelers hotel allows you to use 2 vacation certificates to travel on the same dates as long as both families meet the requested requirements.

Your selected resort will schedule a time while you are visiting the resort to participate in a preview presentation of all of the resort’s amenities & benefits. You are not under any obligation to purchase anything, however you must attend the 60-120 minute presentation. The preview is fun, informative, and something your entire family will enjoy.

Hotel rates and taxes are government fees charged by your selected hotel and generally vary from $ 99 to $299 per night, per family.

For your convenience, each of our tourist destinations allows you up to 18 months from the date of purchase to select travel dates and enjoy your vacation.

We currently have 9 fabulous vacation destinations to visit and 73 other tourist destinations coming soon. However, each hotel requires an interval of 6 to 12 months between visits to the same resort.

Please contact our reservations department by phone: +52 998 206 1526 and one of our travel butlers will make the reservation for you.

Yes, after purchasing your certificate, there are additional nights available at a preferential discounted rate depending on the dates of your trip. You can call +52 998 206 1526 or Whats +52 998 390 2923 or also send an E-mail: reservas@mexicantravelvip.com ade Monday through Friday from 10:00 am until 7:00 pm Cancun, Mexico and our hours Vacation specialists will take care of your travel needs.

Simply contact the Customer Service Department and they will take care of your travel needs; including the incorporation of additional family members, more nights, car rental, transportation from the airport to the hotel, tours and excursions, etc. Tel +52 998 206 1526 or Whats App +52 998 390 2923 you can also send us an e-mail: reservas@mexicantravelvip.com

An email confirmation letter is sent directly to the selected hotel. This letter will confirm the purchase of the vacation certificate and everything that includes them during your stay. Enclosed in the mail you will find the data of the Reservations Department for reservation assistance and Customer Service for any questions you may have about your stay at the hotel. Reservations Department: Tel +52 998 206 1526 or Whats App +52 998 390 2923 you can also send us an e-mail: reservas@mexicantravelvip.com

If at the time of your trip you do not comply with any of the terms and conditions it is important that you read the following: ✅ Upon arriving at the hotel and breaching any requirement, the hotel will not give you access to its facilities. ✅ The guest must pay the penalty marked in his letter check in for breach of the contract ✅ You can pay at the reception the real rate of the hotel and the initial payment made to Mexican Travel VIP will not be taken in favor.

We are the favorite travel agency in Mexico and South America thanks to the fact that we provide the best vacations in 5-star hotels with which we have in each one compliance agreements and we are backed by the hotel to be able to provide you with the best wholesale prices in exchange for receiving these rates, the consumer agrees to participate in a presentation of the resort that shows all the comforts and benefits of the resort he visits. We recommend that you compare our rates with any popular online travel site so you can really appreciate the savings we are offering.

Mexican Travel Vip has an exclusivity contract with each of the hotels published in the * Promotions * section, ask your vacation advisor to indicate where you can call to guarantee your reservation.